Privacy policy

Last Updated: 24/04/25

At House of Satya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the personal data you provide to us when you visit our website or make a purchase.

Please read this policy carefully. By using our website and services, you consent to the collection and use of your personal information as outlined in this policy.

1. Information We Collect
We collect various types of personal information when you interact with our website, place an order, or contact us. The information we collect includes:

Personal Identifiers: Name, email address, phone number, billing and shipping addresses.
Payment Information: Credit card details or other payment methods (processed securely via third-party payment processors).
Account Information: Username, password, and account details (if you create an account with us).
Browsing and Usage Data: Information about your interaction with our website, such as IP address, device type, browser type, pages viewed, and time spent on the site.
Marketing Preferences: Information about your preferences for receiving marketing communications.
2. How We Use Your Information
We use the information we collect for the following purposes:

Order Processing: To process and complete your purchase, including shipping, billing, and customer support.
Account Management: To create and manage your account, if applicable, and provide you with personalized experiences.
Communication: To send you order confirmations, shipping updates, promotional offers (if you have opted in), and other important information related to your purchase or account.
Marketing: To improve our marketing efforts, including sending you promotional emails, newsletters, or special offers that you have consented to receive.
Website Improvement: To analyze how you use our website and improve its functionality, user experience, and content.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take reasonable precautions to safeguard your personal information from unauthorized access, alteration, or disclosure. This includes the use of secure payment processing systems and encrypted data transmission. However, please note that no method of data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, shipping, marketing, and website maintenance.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from authorities, such as a court order or government agency.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. A cookie is a small file placed on your device that allows us to recognize your browser and track certain information.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices
You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request that we update or correct any inaccuracies in your personal information.
Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.
Opt-out of Marketing: You may opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us at houseofsatyaa@gmail.com

7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or partners. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any external sites you visit.

8. International Transfers of Data
If you are located outside United Kingdom, your personal information may be transferred to and processed in United Kingdom, where our servers and data processors are located. By using our website and providing your information, you consent to the transfer of your data to locations outside your country of residence, which may have different data protection laws.

9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

House of Satya
Email: houseofsatyaa@gmail.com